Administrative Assistant | Boksburg, Gauteng | Permanent

VACANCY | ADMINISTRATIVE ASSISTANT | BOKSBURG, GAUTENG | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job description:

The Administrative Assistant is primarily responsible for performing after intermediary services offering to customers, thereby contributing to the ongoing customer relationship. The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures. The role needs excellent client relationship management and office administrative skills.

Responsibilities:

• Administration (filing, scanning, typing of correspondence)
• Answering telephone/receiving clients
• Consistent and proactive planning for months ahead
• Interact, manage and provide effective client service
• Prepare client files
• Process client queries and instructions
• Preparing renewals
• Following up on claims
• Administer all products and general office administration
• Set up appointments and diarizing for Adviser
• Intermediary Services
• Assistant clients on policies and procedures
• Maintain the CRM systems and asset registers

Minimum requirements:

• Grade 12
• RE 5
• NQF Level 4 in Short Term Insurance (Advantageous)
• 2-3 years’ experience in Short Term Insurance
• Proficient in both spoken and written English and at least one other of the official South African languages
• Computer literacy (MS Office)

Competencies required:

• Teamwork
• Strong Organising and planning skills
• Client service orientation
• Attention to detail

How to apply:

Candidates interested must apply on the PSG Careers website OR browse vacancies by no later than 19 August 2025.

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.