Amazon Account and Operations Specialist for US Ecom Agency (Remote) ID-1406

June 9, 2025

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!

We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.We are seeking an experienced Amazon Account Manager and Operations Specialist to oversee and optimize the performance of our Amazon Seller Central accounts across multiple marketplaces (US, Canada, UK, and DE).

This role is integral to managing our product listings, ensuring account health, and improving logistics and shipment processes. You will also collaborate closely with our PPC team, brand management, and creative services to enhance overall sales performance and customer experience.

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Responsibilities:

🧾 Oversee and manage Amazon/Walmart vendor and seller accounts, ensuring adherence to the policies and guidelines set by Amazon.

📦 Keep a close eye on account health metrics, promptly addressing issues, and providing timely responses to customer inquiries and feedback.

📑 Collaborate with team members to ensure smooth operations and address any account-related challenges that may arise.

💼 Effectively manage cases and troubleshoot any account-related issues that may arise.

📊 Create and optimise product listings on Amazon/Walmart, focusing on general information, copy, and content, including images and videos.

🗓️ Develop appropriate variation groupings and troubleshoot on Amazon/Walmart to ensure seamless operations.

🧾 Analyse sales data, traffic metrics, and customer feedback to identify trends, opportunities, and areas for improvement.

📦 Prepare regular performance reports and dashboards, optimising product assortment, pricing strategies, and inventory management.

📑 Utilise Microsoft Office Suite and demonstrate proficiency in frequently used Excel formulas.

💼 Stay updated on Amazon's/Walmart's policies, algorithms, and best practices to ensure compliance and maximise performance.

📊 Proactively identify opportunities for process optimisation, automation, and efficiency improvements within the Amazon account management workflow.

Requirements

Qualifications:

Proven experience managing Amazon Seller Central accounts, preferably across multiple marketplaces.
Strong understanding of FBA method;
Experience in product listing optimization, using tools like Helium10 or similar.
Solid knowledge of Amazon’s policies and procedures, including Brand Registry and account health.
Excellent organizational and communication skills, with a keen eye for detail.
Ability to collaborate with PPC/SEO specialists, creative teams, and external stakeholders to achieve goals.

Preferred Skills:

Experience troubleshooting listing issues, reinstatements, and account suspensions.
Strong analytical skills with the ability to generate and interpret performance reports.

Benefits

Less micromanaging, more freedom, more ownership.
Remote-Work Friendly
Full-time contractor role with flexible hours, overlapping 2-6 hours with Central US time
Competitive salary in USD gross/month

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