Senior Engineer @RipleyChat - A Chatbot Company ID-1359

The Company

https://ripley.chat/

Live chat has gained real prominence in recent years, this has been as prevalent in the automotive sector as any other. Much has been made of Conversational AI, whilst there is still a reticence from some consumers to engage with Chatbots.

Ripley Chat s vision is to change the face of live chat in the Automotive sector. Not simply through the use of chatbot technology, but by changing the approach to both consumers who use the product, and the dealers and marketplaces we supply.

We already work with big names in automotive including Motors.co.uk, RAC and Used Cars Northern Ireland. We have ambitions to work with all major brands, dealers and manufacturers. This will be achieved through a clear strategy differentiation, but more importantly by the people at Ripley Chat.

As a business in its startup phase, we are reliant on everyone being involved in the strategy, tactics and operational future of the business. If the opportunity to influence the future of the business you work in is inspiring to you, then Ripley Chat is the company for you.

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Attributes and Characteristics

As the first full-time hire in our development team, the person we are looking for must be:

  1. A self-starter, able to work on their own initiative and contribute to the direction of the business through analysis and collaboration.

  2. Confident to liaise with customers (in tandem with commercial teams) to solve problems, improve performance and explore new ideas and ways of working.

  3. Flexible in how they work, able to cope with and indeed contribute to a fast-paced, inevitably changeable environment.

  4. Tenacious in their attitude. Everyone in our team will need to show the drive and determination to overcome inevitable setbacks, whilst delivering on our vision to improve the experience of the user and our customers.
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