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Store Manager (40hr) - Exact Bronkhostspruit Mall at The Foschini Group
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<span><p><b>JOB DESCRIPTION</b> <br><br> <b>Responsibilities: </b> <ul><li>Driving turnover to ensure the achievement of targets </li> <li>Controlling expenses </li> <li>Managing stock losses to ensure shrinkage is in line with the Company standard </li> <li>People management, including recruitment, development of staff, employee relations, performance management </li> <li>Executing in-store merchandising strategy and standards </li> <li>Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers </li> </ul> <b>Qualifications & Exprience:</b> <ul><li>A Matric certificate. </li> <li>Minimum 3 years retail experience with a minimum of 1 year store leadership experience. </li> </ul><br><b>Skills:</b> <br><ul> <li>Builds Customer Loyalty</li> <li>Customer Service Delivery</li> <li>Customer Value Management</li> <li>Customer-Focused Approach</li> <li>Effectively Presents Solutions</li> <li>Initiates Compelling Sales Conversations</li> <li>Knows the Buying Influences</li> <li>Leverages Digital Communications with Customers</li> <li>Manages Resistance</li> <li>Managing the Sales Process</li> <li>Navigates Customer Challenges</li> <li>Negotiation & Selling</li> <li>Planning & Organizing</li> <li>Policy & procedures</li> <li>Strategic Sales Planning</li> <li>Leadership</li> </ul> <b>Behaviors</b> <br><br> <ul><li>Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness </li> <li>Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships</li> <li>Customer Focus - understands, anticipates, and meets the needs and expectations of customers</li> <li>Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes</li> <li>Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation</li> <li>Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets</li> <li>Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes</li> <li>Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others</li> </ul><br>Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. <br><br> <b>ABOUT US</b> <br><br> Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that <b>Inspire our Customers to live their Best Lives</b> and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry. <br><br>We're the designers, the makers, the shakers and the teams behind the scenes. <br><br>Are you with us? <br><br> <b>ABOUT THE TEAM</b> <br><br> <b>Exact</b> offers great value everyday essentials and is renowned for its trend-appropriate range of quality, well-priced contemporary fashion for the whole family.</p><img src="" width="0px" height="0px" style="display:none"></span>
