Technology Executive: Human Capital and Employee Enablement ID-1365

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Job Description

The Human Capital and Employee Enablement IT Executive is accountable for the Employee Digital Enablement and Human Capital Technology strategy and execution.

This individual reports directly to the Group CIO with responsibility to enable the Group People Officer. The Executive is required to oversee the technology and digital enablement of the employee journey which encompasses the employee experience, communication, collaboration and productivity tools.

The incumbent is accountable for the innovation, operational performance, and efficiency of the Human Capital Platforms that supports the group.

This role ensures that digital tools, systems, and processes empower employees, enhance productivity, and align with the broader organizational goals of Old Mutual. The incumbent is required to face off to multiple CIOs in the various business lines and entities within OML.

Job Responsibilities

  • Employee Enablement strategy – Formulate and execute the IT strategy for human capital systems and employee enablement journey to align with Old Mutual’s goals and objectives and Group IT Strategy
  • Create and manage a technology roadmap that outlines key initiatives, timelines and milestones for areas under the incumbent responsibility
  • Technical expertise – Oversee the selection, deployment and maintenance of platforms that support and enable the Employee and Human Capital.
  • Partnering with the Group Human Capital Function to drive a technology roadmap aligned with the HC strategy
  • Delivering comprehensive workplace solutions and improving employee productivity by implementing and supporting employee messaging and collaborating tools
  • Leading seamless integration of end-to-end IT services, resulting in an improved overall employee experience through streamlined processes.
  • Governing the technology stack for human capital, establishing principles and procedures that reduce system downtimes, aligning with business and IT architecture standards and governance.
  • Own and drive the digital strategy for Human Capital systems, with a focus on Workday as the core HCM platform.
  • Lead the adoption and optimization of Microsoft 365 tools to enhance employee collaboration, communication, and productivity.
  • Partner with HR, Business Line CIOs, and business leaders to identify and implement technology solutions that improve employee experience and operational efficiency.
  • Oversee governance, data integrity, and system integration across the human capital and employee technology landscape.
  • Manage vendor relationships, contracts, and service delivery for key platforms (e.g., Workday, Microsoft, third-party integrators, payroll system, learning and collaborative platforms).
  • Lead a cross-functional team of technologists, analysts, and change agents to deliver impactful digital initiatives.
  • Monitor emerging trends in HR tech and digital workplace tools to inform innovation and continuous improvement.
  • Employee experience enhancement – Focus on how technology can improve employee engagement, productivity and overall experience. Ensure that employee concerns related to technology are addressed and support mechanisms are in place.
  • Agile software development frameworks and implementation – Demonstrate an understanding of Agile frameworks (e.g. Scrum, SAFe) including their principles, roles, ceremonies and artifacts. Be able to execute by applying them to different project scenarios.
  • Evaluate emerging technologies and trends – Identify opportunities for technology-driven improvements to enhance Employee and Workplace Enablement platforms’ productivity and performance. Explore and pilot innovative technologies and solutions that can provide a competitive advantage or significantly improve Employee and Workplace Enablement capabilities.
  • Technology Thought Leadership – Drive the technology thought leadership for the employee and HC domain by staying on top of emerging trends, platform enhancements, AI, automation etc
  • Stakeholder and team collaboration – Build trust through strong delivery and product management practices for engaging within teams and stakeholders.
  • Leadership and mentorship – Provide leadership, guidance and mentorship to various levels within Employee and HC Tech teams.
  • Team Performance - Responsibility of directing and motivating team members, ensuring that individual and team objectives are aligned with organizational goals.
  • Work Planning and Assignment: Develops comprehensive plans and assigns tasks strategically, considering individual strengths and workload capacity to optimize team productivity and efficiency.
  • Accountable for the Execution of Business Plans by providing the relevant resources and clarity for delivery
  • Guidance and Direction: Provides clear guidance and direction to team members, empowering them to achieve operational excellence standards while fostering a supportive and collaborative work environment.
  • Performance Optimization: Cultivates a climate conducive to optimal performance by fostering open communication, providing constructive feedback, and recognizing and celebrating team achievements to motivate and inspire continuous improvement.
  • Accountable for managing the risk profile, legislative, compliance and audit requirements
  • Financial Management to ensure that the organisation is getting a cost effective technology estate aligned to an IT TCO that the business can afford
  • Operations – Accountable for the technology operations for employee and human capital IT estate and ensure that the ITSM processes and governance are being executed on.

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Qualification

  • Bachelor's Degree in Computer Science, Information Systems and/or Business Administration or a related field (Honours preferred)
  • Workday certification or equivalent experience in Workday HCM modules is highly desirable
  • Microsoft 365 certifications (e.g., Modern Desktop Administrator, Teams Administrator) is advantageous
  • Agile certification from a recognised institution is advantageous

Experience

  • Proven experience and proficiency in digital workplace, human capital and payroll management platforms used in the Old Mutual environment, including Microsoft, Workday, Oracle Payroll, Salesforce, SAP Success Factors, CRM or similar
  • Proven experience with Cloud based Human Capital technology
  • 8+ years of experience in IT or a related field, with at least 5 years in a leadership or managerial role
  • 8+ years of experience in HR technology, payroll technology, digital transformation, or enterprise systems management
  • Strong background in Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive, and Power Platform
  • Demonstrated success in driving digital enablement and employee experience initiatives in a large, complex organization
  • Experience with Agile methodologies and tools, e.g. SAFe, Scrum, Less, etc.
  • Experience managing cross-functional teams
  • Experience in implementation of digital strategies
  • Demonstrated and proven Technical experience with implementation and support / running of an HCM platform or cloud based ERP is a key requirement and measure of success for this role. Workday or similar an advantage.
  • Demonstrated, technical experience with Microsoft suite of tools and integrating them into an organisation

Additional Experience Preferred

  • IT Infrastructure and integration
  • Data management and analysis
  • Incident response and management
  • Strategic thinking and digital innovation
  • Stakeholder engagement and change leadership
  • Technical acumen in HRIS and collaboration platforms
  • Data-driven decision-making and analytics
  • Agile delivery and continuous improvement mindset
  • Strong communication and influencing skills

The Human Capital and Employee Enablement IT Executive is accountable for the Employee Digital Enablement and Human Capital Technology strategy and execution.

Skills

Collaborating, Communication, Employee Engagement, Employee Experience, Human Capital Management (HCM), Innovation, Leadership, People Management, Taking Initiative

Competencies

Balances Stakeholders

Builds Effective Teams

Builds Networks

Business Insight

Collaborates

Communicates Effectively

Drives Vision and Purpose

Ensures Accountability

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent: Computer and Information Science (Required)

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