<strong>Job Title: Workplace Exp Coordinator/Receptionist<br><br></strong><strong>Job Location: 500 Virginia Street E, Charleston, WV, 25301<br><br>Assignment duration: 4 Months+ Extension<br><br></strong><strong>Hours: M-F; 8 AM - 5 PM<br><br></strong><strong>Overview of Work Environment/Client Nuances</strong>: Working Individual<br><br><strong>Resource's Typical Working Day/What You'll Do<br><br></strong><ul><li>First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.</li><li>Issue visitor and parking passes and follow security protocols.</li><li>Make a memorable first impression by answering the telephone in a professional manner.</li><li>Create presentations and speak to various-sized groups.</li><li>Arrange and confirm recreational, dining, and business activities on behalf of the requestor.</li><li>Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.</li><li>Acknowledge inquiries or complaints from employees, guests, and co-workers.</li><li>Provide solutions in a professional customer service-driven manner.</li><li>Organize and manage on-site events.</li><li>This includes securing event space, set up and tear down of the room, and delivery of supplies.</li><li>Follow property-specific security and emergency procedures.</li><li>Notify appropriate parties to ensure the safety of all individuals in the building.</li><li>Coordinate with vendors who supply services or goods to the workplace.</li><li>Explain detailed and/or complicated information within the team.</li><li>Follow specific directions as given by the manager.</li><li>Impact through clearly defined duties, and methods and tasks are described in detail.</li><li>Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.<br><br></li></ul><strong>Must-Have Skills for Hospitality Roles:<br><br></strong><ul><li>Extensive Hospitality Experience: Demonstrated background in providing exceptional guest service in fast-paced environments.</li><li>Professionalism: Maintains a composed and courteous demeanor under pressure.</li><li>Hospitality Mindset: Genuine passion for creating welcoming and memorable guest experiences.</li><li>Communication Skills: Articulate, empathetic, and confident in both verbal and written interactions.</li><li>Meticulous Attention to Detail: Ensures accuracy and consistency in service, presentation, and documentation.</li><li>Strong organizational skills with an inquisitive mindset.</li><li>Ability to follow basic work routines and standards in the application of work.<br><br></li></ul><strong>Years of Experience: </strong>At least 2+ years in workplace exp coordinator and/or related industries.<br><br><strong>Education:</strong> High School Diploma or GED<br><br><strong>Software Skills<br><br></strong><ul><li>Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, Teams etc.</li><li>Basic computer functions<br><br></li></ul><strong>Summary:<br><br></strong><ul><li>As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.</li><li>This job is part of the Workplace Experience function.</li><li>They are responsible for providing world-class customer service to the clients and visitors of a designated building.<br><br></li></ul>#CareerBuilder #Monster #Dice #Indeed
