Branch Secretary

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<div> <div> <h5>Purpose</h5> </div> <div>To deliver administrative and secretarial support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).</div> </div> <div> <div> <h5>Minimum Experience</h5> </div> <div> <div>1 – 2 years experience in a similar environment</div> </div> </div> <div> <div> <h6>Minimum Qualifications</h6> </div> <div> <div>Further Education and Training Certificate (FETC) [NQF Level 04] in Office Administration</div> </div> </div> <div> <div> <h5>Process</h5> </div> <ul> <li>Organise and arrange the logistical arrangements of meetings in an effective and efficient manner according to predefined standards.</li> <li>Process bookings, reservations and related tasks timely and accurately in order to ensure effective travel arrangements.</li> <li>Treat information as private and confidential and do not disclose to any parties unless required to do so by an authorised party.</li> <li>Type, edit and generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.</li> <li>Assist in the management of diaries and calendars effectively and efficiently in alignment with performance objectives.</li> <li>Perform secretarial duties effectively and efficiently in alignment with performance objectives.</li> <li>Support new business transactions by providing administrative support services in order to reach sales targets.</li> <li>Sort, read and annotate incoming mail and documents and attach appropriate files to facilitate necessary action.</li> <li>Maintain filing and record management system and other office flow procedures according to set standards.</li> <li>Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.</li> <li>Proactively identify problems, apply known solutions and escalate more difficult problems.</li> <li>Plan for task execution and adjust priorities against an established plan.</li> </ul> </div> <div> <div> <h5>Customer</h5> </div> <ul> <li>Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.</li> </ul> </div> <div> <div> <h5>Finance</h5> </div> <ul> <li>Adhere to specified standards, policies and procedures to prevent potential losses/wastage.</li> </ul> </div> <div> <div> <h5>Learning and Growth</h5> </div> <ul> <li>Contribute positively to own area-specific knowledge improvement.</li> </ul> </div> <div> <div> <h5>Governance</h5> </div> <ul> <li>Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.</li> </ul> </div> <div> <div> <h5>Technical Competencies</h5> </div> <ul> <li>Product Related System Application (Basic)</li> <li>Communication skills (Fundamental) (Intermediate)</li> <li>Events and Meeting Coordination (Basic)</li> <li>Internal office administration (Basic)</li> <li>Product and/or Service Knowledge (Basic)</li> </ul> </div> <div> <div> <h5>Behavioural Competencies</h5> </div> <ul> <li>Organisation and Attention to Detail (Basic)</li> <li>Interpersonal Effectiveness (Basic)</li> <li>Problem Solving and Analysis (Basic)</li> <li>Teamwork and Cooperation (Basic)</li> <li>Communicating with Impact (Basic)</li> <li>Customer Orientation (Basic)</li> </ul> <p>Apply here <span style="color: #0000ff"><a style="color: #0000ff" href="https://careers.liberty.co.za/job/Pretoria-GAU-ZA-Branch-Secretary-GT/1215675301/">https://careers.liberty.co.za/job/Pretoria-GAU-ZA-Branch-Secretary-GT/1215675301/</a></span></p> <p>Closing date: 26 June 2025</p> </div>

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